CCPA/CPRA Awareness Course
Included in Plus Delivery: 100% online
Duration: approximately 40–45 minutes
Certificate on Completion
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California's consumer privacy laws give residents rights over their personal information. The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), also creates obligations for covered businesses.
This course provides essential awareness training for all staff who handle California consumer data, interact with customers, or contribute to compliance efforts. Through clear explanations and practical examples, participants learn what the laws require, how to recognize and respond to consumer requests, and their role in protecting privacy.
Equip your team with the knowledge to navigate California's landmark privacy laws. This comprehensive awareness course covers CCPA and CPRA requirements, consumer rights, request handling, and compliance best practices.
Learning with us
Why learn about CCPA/CPRA?
- Regulatory pressure is increasing — the California Privacy Protection Agency now has full authority to audit businesses proactively
- The rules affect everyday work — whether answering customer calls, designing websites, or managing marketing campaigns
- California sets the U.S. standard — CCPA/CPRA has influenced privacy laws in Colorado, Virginia, Connecticut, and other states
- Reduce your risk of financial penalties and reputational damage from non-compliance
- Ensure staff understand their role in protecting consumer privacy and know when to escalate
Course features
Clear & Practical
Jargon-free explanations suitable for non-lawyers. Focus on daily work applications and recognition/escalation guidance — not just legal theory.
Includes 2026 updates
Covers the latest CPRA requirements and California Privacy Protection Agency enforcement guidance.
Video Lessons
Video lessons and a final knowledge check. Learn at your own pace with access to all materials.
Comprehensive
All six consumer rights, business obligations, sensitive data rules, and enforcement — everything staff need to know for awareness training.
Course information
Learning outcomes
- Understand CCPA/CPRA requirements and their importance in the current privacy landscape
- Recognize consumer rights and how to respond appropriately when they're exercised
- Apply transparency and notice requirements in daily work
- Handle consumer requests correctly and know when to escalate to the privacy team
- Identify sensitive data and special populations requiring extra care
- Understand security obligations and consequences of non-compliance
Key topics covered
- Consumer rights: Right to Know, Right to Delete, Right to Opt-Out, Right to Non-Discrimination, Right to Correct (CPRA), Right to Limit sensitive PI use (CPRA)
- Critical definitions: Personal information, sensitive personal information, "selling" and "sharing" data, service providers vs. contractors vs. third parties
- Compliance requirements: Business threshold triggers, 45-day response deadlines, 24-month documentation retention, Global Privacy Control signal recognition
- Enforcement: California Privacy Protection Agency, proactive audit authority, penalty structure and recent enforcement trends
This course is recommended for
- Customer service representatives handling California consumer inquiries
- Marketing and sales teams collecting or using consumer data
- Operations personnel processing customer information
- Store associates at brick-and-mortar locations
- Product and website designers creating consumer-facing interfaces
- Anyone responsible for CCPA/CPRA compliance
Prerequisites
None — suitable for all staff members regardless of prior privacy law knowledge.
What do I need for this course?
This course is 100% online and delivered through our online learning platform. For use in another LMS, contact our sales team to discuss format, availability and licensing.
Course content
Understand who the CCPA applies to, its key terms and California consumer rights.
Lessons
- CCPA/CPRA: Scope and Key Terms
- Recognizing Consumer Rights
Learn about clear notices, consumer choices, request handling and data management.
Lessons
- Clear Notices and Usable Choices
- Handling Requests and Managing Data
Explore sensitive information, special situations, security and incident response.
Lessons
- Sensitive Information and Special Situations
- Security and Incident Response
Understand enforcement and apply the course in practical workplace scenarios.
Lessons
- Enforcement and Your Role
- Putting the Course into Practice
- CCPA/CPRA Knowledge Check
How it works
Step 1
Buy course seats
Purchase online using your credit or debit card. You'll be able to login immediately and start learning yourself, or invite your team members to join you.
Step 2
Start learning
Each team member will have access to the learning materials, practical exercises and a final knowledge check. On completion of the course team members will be issued with a certificate.
Step 3
Keep ahead
If you are opted in to communications we'll let you know when we make updates to the course material, trainees can review any updated lesson materials on the learning platform.
What's included
Training
- Distraction-free online learning platform
- 8 teaching videos and an introduction
- End of course quiz
Updates
- Access to all course material updates and enhancements for the length of your access period
Certification
- Certificate on completion
- Suitable for compliance documentation and audit evidence
Course FAQs
Yes, on completion of the course you will be issued with a digital certificate. Your certificate will be issued immediately after the final assessment is passed and you have marked the course as complete. You can add your certificate to your LinkedIn profile.
Yes, you can purchase multiple seats for your team. Simply select the number of seats you need during checkout. Each team member will receive their own login credentials and can complete the course independently.
Yes, we offer a 14-day 100% money-back guarantee. If you are not satisfied with the course for any reason, simply contact us within 14 days of purchase for a full refund.
The California Consumer Privacy Act (CCPA) was enacted in 2018, while the California Privacy Rights Act (CPRA) amended and expanded it in 2020. CPRA added new consumer rights (correction, limiting sensitive PI), created the California Privacy Protection Agency, and introduced stricter requirements. This course covers both.
CCPA/CPRA can apply to for-profit businesses that do business in California, collect California consumers' personal information, determine the purposes and means of processing, and meet at least one of these thresholds: annual gross revenue above $26,625,000 in the preceding calendar year, buy/sell/share personal information of 100,000+ consumers/households, or derive 50%+ of annual revenue from selling/sharing personal information.
The California Privacy Protection Agency can impose administrative fines of up to $2,663 per violation or $7,988 per intentional violation and violations involving the personal information of consumers known to be under 16. Consumers can also bring private lawsuits for certain data breaches.
While both cover privacy compliance, this course focuses specifically on California law requirements, consumer rights under CCPA/CPRA, and US-specific enforcement. If your organisation handles both California and UK/EU data, we recommend taking both courses. Our GDPR Essentials course covers UK and EU requirements.
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Individual Seats
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£16.50 per seat
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- 6 months access
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Best value for most teams
Measured Collective Plus
All courses, one subscription
£236 per year
- Access to all paid courses
- Includes 20 seats
- Extra seats at £7.90/year
- Six months access + updates
LMS licensing enquiries
For organisations interested in hosting this course on their own LMS, contact sales to confirm availability, format, features and pricing. The pricing below is indicative and subject to confirmation.
Proposed features, subject to confirmation
- Package format and availability to be confirmed by sales
- 12-month renewable license
- Completion & quiz tracking
- Delivery arranged with our sales team
- Course updates included
Calculate your price
Minimum 100 users
£1,450
£14.50 per user
Volume pricing (graduated)
Each bracket is priced separately. The more users, the lower your effective rate.
First 200
£14.50/user
Next 150
£11.50/user
Next 150
£9.50/user
Next 250
£7.75/user
Next 250
£6.50/user
1001+
Contact us
Email Sales
sales@measuredcollective.com
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