AI Safety Essentials
AI tools are everywhere. Is your team using them safely? ChatGPT, Copilot, and Gemini are now embedded in everyday work software. Most employees are already using them, but few understand the risks they create.
This course cuts through the hype to give your team practical guidance on AI safety. We cover the quality risks (hallucinations and confident errors), data protection implications (what happens to the information you share), and emerging security threats (deepfakes, voice cloning, and AI-enhanced phishing).
No technical background required. Just 20-25 minutes of focused, practical training that your team can apply immediately. Scenario-based assessment ensures the learning sticks.
Why learn about AI safety?
- Avoid costly mistakes from AI hallucinations and confident errors
- Protect sensitive company and customer data when using AI tools
- Recognise AI-powered threats like deepfakes and enhanced phishing
- Build confidence using AI tools safely and effectively
- Stay ahead of rapidly evolving AI risks and best practices
Course features
Concise & focused
Just 20-25 minutes of practical content. No padding, no filler. Your team gets exactly what they need to use AI safely.
Real examples
Learn from real-world AI failures and case studies. Understand what went wrong and how to avoid similar mistakes.
Kept up to date
AI moves fast. We regularly update the course with new threats, tools, and best practices so your training stays relevant.
Security focused
Covers emerging threats like deepfakes, voice cloning, and AI-enhanced social engineering. Developed with guidance from the NCSC.
Learning with us
Course information
Learning outcomes
- Understand what generative AI actually is and how it works (and doesn't work)
- Recognise the quality risks of AI tools including hallucinations and confident errors
- Know how to protect sensitive data when using AI tools
- Identify AI-powered threats including deepfakes and enhanced social engineering
- Apply practical guidelines for safe and effective AI use at work
AI Safety Training Recommendations
- All employees using AI tools should complete AI safety training before or shortly after they start using these tools.
- Given the rapid pace of AI development, refresher training is recommended at least annually.
- Staff in high-risk roles (those handling sensitive data or making important decisions) may benefit from additional, role-specific AI training.
This course is recommended for
All staff who use or may use AI tools in their work, including ChatGPT, Microsoft Copilot, Google Gemini, and similar applications.
Prerequisites
There are no prerequisites for this course. No technical background is required.
What do I need for this course?
This course is 100% online and delivered through our online learning platform. Organisations can also access this content via their own LMS on request (different pricing and licensing terms will apply).
Course content
In this section we'll introduce generative AI and explain what it actually is. We'll look at how these tools have rapidly become part of everyday work, and explore why understanding their limitations is essential for using them safely.
Lessons
- The AI Explosion
- What AI actually does
- When Google told people to eat rocks
- Why this matters for work
In this section we'll dive deeper into AI quality risks. We'll examine hallucinations, confident errors, and real-world examples of AI failures. You'll learn to recognise the warning signs and understand why verification is essential.
Lessons
- Hallucinations explained
- The confidence problem
- Real-world AI failures
- The verification mindset
In this section we'll explore the data protection implications of using AI tools and the emerging threats that AI enables. We'll cover what happens to the data you input, how to protect sensitive information, and how criminals are using AI to enhance attacks.
Lessons
- The data you share
- What happens to your inputs
- AI-powered threats
- Deepfakes and voice cloning
- Enhanced social engineering
In this section we'll bring everything together with practical guidelines for using AI responsibly at work. We'll cover what to check, what to avoid, and how to make AI a useful tool without compromising quality or security.
Lessons
- Using AI responsibly
- What to verify
- Protecting sensitive data
- Building good habits
Test your knowledge with scenario-based questions using real-world case studies. This assessment covers all the key concepts from the course and helps reinforce safe AI practices.
Lessons
- Knowledge check (8 questions)
How it works
Get notified
Sign up to be notified when this course launches. You'll be among the first to know and can start training your team immediately.
Start learning
Each team member will have access to the learning materials and assessment. On completion of the course, team members will be issued with a certificate.
Stay safe
As AI evolves, we'll update the course. Trainees can review updated materials to stay current with emerging threats and best practices.
What's included
Training
- Distraction-free online learning platform
- Scenario-based end of course assessment
Updates
- Access to all course material updates and enhancements for the length of your access period
Certification
- Certificate on completion
Course FAQs
Yes, on completion of the course you will be issued with a digital certificate. It will be issued by our team shortly after completion of the course including the end of course assessment. You can add this to your LinkedIn profile.
Yes, you can purchase multiple seats for your team. Simply select the number of seats you need during checkout. Each team member will receive their own login credentials and can complete the course independently.
Yes, we offer a 14-day 100% money-back guarantee. If you are not satisfied with the course for any reason, simply contact us within 14 days of purchase for a full refund.
This course covers the general principles of AI safety that apply to all major AI tools including ChatGPT, Microsoft Copilot, Google Gemini, Claude, and others. The guidance is tool-agnostic so it remains relevant as new tools emerge.
Absolutely. This course is designed for all employees regardless of technical background. We explain concepts in plain language with practical examples that anyone can understand and apply.
The course typically takes 20-25 minutes to complete. You can pause and resume at any time, and your progress is automatically saved.
The main risks include: quality issues (hallucinations and confident errors), data protection concerns (sensitive information being shared with AI providers), and security threats (AI-enhanced phishing, deepfakes, and social engineering). This course covers all of these in practical detail.
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