Phishing Awareness Training Course
Help your team spot phishing attempts before they become security incidents. This short online course gives employees the practical habits they need when a message, call, payment request, or login prompt feels wrong.
Phishing remains one of the most common cyber risks facing organisations. The UK government's Cyber Security Breaches Survey 2025/2026 found that phishing was the most common type of cyber security breach or attack, identified by 38% of businesses and 25% of charities in the last 12 months.
The training is calm, practical, and manager-friendly. Learners practise how to pause, verify, report, and recover without panic or blame, using examples that fit everyday UK workplace situations.
Why learn phishing awareness?
- Reduce risky clicks by helping staff recognise pressure tactics, suspicious links, fake login pages, and unusual payment requests.
- Improve reporting so suspicious messages reach the right person before they spread.
- Support safer accounts by reinforcing strong passwords, strong MFA, and approved login routes.
- Give managers a clear, no-blame way to respond when someone reports or clicks a suspicious message.
- Build practical habits that fit real work, including finance approvals, shared mailboxes, hybrid working, and supplier requests.
Course features
Short and Practical
Designed for busy teams, with realistic examples rather than technical theory.
UK Guidance
Aligned with practical advice from the NCSC on spotting, reporting, and defending against phishing.
Modern Scenarios
Covers email, SMS, QR codes, voice scams, business email compromise, and suspicious login prompts.
Certificate
Learners receive a digital certificate when they complete the course and pass the assessment.
Learning with us
Course information
Learning outcomes
- Recognise common phishing, smishing, vishing, and QR-code scam patterns
- Check links, domains, sender details, attachments, and payment requests more carefully
- Know when to use a separate channel to verify a request
- Report suspicious messages using internal procedures and UK reporting routes
- Understand what to do if a learner has clicked, replied, or entered information
- Use MFA and approved account routes to reduce the impact of stolen credentials
Key topics covered
- Recognition: fake urgency, spoofed senders, suspicious links, attachments, and login prompts
- Channels: email, SMS, QR codes, phone calls, collaboration tools, and websites
- Business impact: credential theft, invoice fraud, malware, data loss, and account takeover
- Safer response: pause, verify, report, recover, and support colleagues
- Manager habits: no-blame reporting, escalation routes, and learning from near misses
This course is recommended for
- Employees who use email, messaging, payment systems, or online accounts at work
- Managers who need staff to report suspicious messages quickly
- Finance, HR, operations, customer service, and administration teams
- SMEs and local authorities that need concise phishing awareness training
- Teams refreshing cyber security or data protection training
Prerequisites
None. This course is written for non-technical learners and assumes no prior cyber security training.
Course content
This section explains how phishing works in everyday business settings. Learners see how scam emails, text messages, QR codes, websites, and calls try to create urgency, steal credentials, or trigger unsafe payments.
Lessons
- What Phishing Looks Like Today
- Email, SMS, QR Code, and Voice Scams
- Warning Signs and Pressure Tactics
Learners practise what to do before clicking, replying, opening attachments, sharing information, or approving a payment. The emphasis is calm checking, internal reporting, and using approved channels.
Lessons
- Pause, Check, and Verify
- Reporting Suspicious Messages
- What to Do if You Clicked
This section turns awareness into routine behaviour. It covers passwords, multi-factor authentication, device prompts, business email compromise, and how managers can create a no-blame reporting culture.
Lessons
- Credentials, MFA, and Account Safety
- Payment Requests and Business Email Compromise
- No-Blame Reporting and Team Follow-Up
The final section checks understanding using practical examples and short scenario questions.
Lessons
- Summary and Final Quiz
How it works
Buy course seats
Purchase online using your credit or debit card. You can start learning yourself or invite team members to complete the course.
Start learning
Work through practical examples, short lessons, and a final assessment. Learners can complete the course online at their own pace.
Use the learning
Use the certificate as evidence of awareness training and reinforce the reporting route inside your organisation.
What's included
Training
- Distraction-free online learning platform
- 10 short lessons across 4 sections
- Practical examples for everyday work
Updates
- Access to course material updates for the length of your access period
Certification
- Certificate on completion
- Valid for 12 months
- 70% pass mark required
Course FAQs
This course is designed for UK employees, managers, and small teams who use email, messaging, online accounts, payment workflows, or shared systems at work. It does not assume technical security knowledge.
The course is designed to be short and practical. Most learners should complete the training and assessment in around 25-35 minutes.
Yes. It covers email phishing, text-message scams, QR-code scams, voice-based social engineering, and business email compromise scenarios.
Yes. The course is written for UK organisations and references practical guidance from the National Cyber Security Centre, including how to report suspicious emails to report@phishing.gov.uk, suspicious texts to 7726, and how to use internal reporting routes promptly.
Yes, learners receive a digital certificate after completing the course and passing the final assessment.
Yes. You can buy seats for multiple team members during checkout. Each learner receives their own access and can complete the training independently.
Yes, we offer a 14-day 100% money-back guarantee. If you are not satisfied with the course, contact us within 14 days of purchase for a full refund.
Included in PLUS
