AI Literacy, Safety and Responsible Use Course

Included in Plus Delivery: 100% online Duration: Self-paced, including a final assessment Certificate on Completion

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AI tools are everywhere. Is your team using them safely? ChatGPT, Copilot, and Gemini are now embedded in everyday work software. Most employees are already using them, but few understand the risks they create.

This course cuts through the hype to give your team practical guidance on AI safety. We cover the quality risks (hallucinations and confident errors), data protection implications (what happens to the information you share), and emerging security threats (deepfakes, voice cloning, and AI-enhanced phishing).

No technical background required. Focused, practical training that your team can apply immediately. Scenario-based assessment ensures the learning sticks.

Learning with us

AI Safety course slide: How generative AI produces an answer

AI Safety course slide: Why confident errors happen

AI Safety course slide: A routine prompt can disclose confidential information

AI Safety course slide: Do not rely on appearance alone

AI Safety course slide: Polished phishing still needs checking

AI course preview showing a verification checklist beside a person reviewing information

Why learn about AI safety?

Avoid costly mistakes from AI hallucinations and confident errors
Protect sensitive company and customer data when using AI tools
Recognise AI-powered threats like deepfakes and enhanced phishing
Build confidence using AI tools safely and effectively
Stay ahead of rapidly evolving AI risks and best practices

Course features

Concise & focused

Practical lessons and scenarios help your team use AI more safely.

Real examples

Learn from real-world AI failures and case studies. Understand what went wrong and how to avoid similar mistakes.

Kept up to date

AI moves fast. We regularly update the course with new threats, tools, and best practices so your training stays relevant.

Security focused

Covers emerging threats like deepfakes, voice cloning, and AI-enhanced social engineering. Developed with guidance from the NCSC.

Course information

Learning outcomes

Understand what generative AI actually is and how it works (and doesn't work)
Recognise the quality risks of AI tools including hallucinations and confident errors
Know how to protect sensitive data when using AI tools
Identify AI-powered threats including deepfakes and enhanced social engineering
Apply practical guidelines for safe and effective AI use at work

AI Safety Training Recommendations

All employees using AI tools should complete AI safety training before or shortly after they start using these tools.
Given the rapid pace of AI development, refresher training is recommended at least annually.
Staff in high-risk roles (those handling sensitive data or making important decisions) may benefit from additional, role-specific AI training.

This course is recommended for

All staff who use or may use AI tools in their work, including ChatGPT, Microsoft Copilot, Google Gemini, and similar applications.

Prerequisites

There are no prerequisites for this course. No technical background is required.

What do I need for this course?

This course is 100% online and delivered through our online learning platform. Organisations can also access this content via their own LMS on request (different pricing and licensing terms will apply).

Course content

Section 1: Getting started

Begin with the welcome and course notices.

Lessons

Welcome and course information
Course legal notices, sources and examples

Section 2: AI literacy and safe practice

Explore AI capabilities and limitations, information protection, emerging threats and responsible use at work.

Lessons

The AI Explosion
When AI Gets It Wrong
The Data You Share
AI-Powered Threats
Using AI Responsibly

Section 3: Assessment

Check your understanding with eight fictional workplace scenarios.

Lessons

Knowledge Check (8 questions)

How it works

Step 1

Buy course seats

Purchase seats online, then start learning or invite your team members.

Step 2

Start learning

Each team member will have access to the learning materials and assessment. On completion of the course, team members will be issued with a certificate.

Step 3

Stay safe

As AI evolves, we'll update the course. Trainees can review updated materials to stay current with emerging threats and best practices.

What's included

Training

Distraction-free online learning platform
Scenario-based end of course assessment

Updates

Access to all course material updates and enhancements for the length of your access period

Certification

Certificate on completion

Course FAQs

Will I get a certificate?

Complete all required lessons and pass the final assessment to receive a digital certificate. You can add your certificate to your LinkedIn profile.

Can I buy multiple seats?

Yes, you can purchase multiple seats for your team. Simply select the number of seats you need during checkout. Each team member will receive their own login credentials and can complete the course independently.

Is there a money back guarantee?

Yes, we offer a 14-day 100% money-back guarantee. If you are not satisfied with the course for any reason, simply contact us within 14 days of purchase for a full refund.

Does this course cover specific AI tools?

This course covers the general principles of AI safety that apply to all major AI tools including ChatGPT, Microsoft Copilot, Google Gemini, Claude, and others. The guidance is tool-agnostic so it remains relevant as new tools emerge.

Is this course suitable for non-technical staff?

Absolutely. This course is designed for all employees regardless of technical background. We explain concepts in plain language with practical examples that anyone can understand and apply.

How long does the course take?

The course is self-paced and includes five teaching lessons, a welcome, course notices and a final assessment. You can pause and resume, and your progress is saved.

What are the main risks of using AI at work?

The main risks include: quality issues (hallucinations and confident errors), data protection concerns (sensitive information being shared with AI providers), and security threats (AI-enhanced phishing, deepfakes, and social engineering). This course covers all of these in practical detail.